KDT product warranty

To give customers confidence and peace of mind, KDT does not limit its product warranty to ordinary failures. Depending on the product type and the warranty terms, KDT products are covered for 2 to 6 years, and customers can benefit from the company's warranty service and specialist support.

A distinguishing feature of the KDT warranty is its broad coverage in special circumstances. In cases that electronic equipment warranties do not normally cover, KDT offers to repair or replace the product within its published terms and conditions, including breakage, water damage, damage caused by floods and earthquakes, and other exceptional environmental conditions.

In the electronics industry, water ingress and physical damage are usually excluded from warranty coverage. Since 2011, however, KDT has taken a different approach and has made service in such cases part of its after-sales policy, an approach it has maintained over the years and that has become one of the well-known characteristics of KDT service.

The purpose of this warranty is not simply to make a commitment on paper. When a customer faces an unexpected equipment failure or damage, KDT aims to provide a practical solution for repairing or replacing the product, so that project disruption and the costs of equipment failure are kept to a minimum.

The type of coverage, the warranty period and the exact conditions for using these services are determined by the product model and the warranty terms applicable to that product, and full details are provided to the customer at the time of purchase.