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Find answers to 466 common questions about choosing, installing, setting up and maintaining KDT equipment, all in one place.
Popular topics: CCTV Cameras HDD Capacity Calculation Bandwidth Calculation Network Switches
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- CCTV Cameras CCTV cameras, resolution and megapixels, lenses and field of view, night vision and infrared, WDR, IP66 weatherproofing, H.265 codec, ONVIF and RTSP, microSD cards, camera security 39 questions
- Network Switches network switches, ports and PoE, PoE power budget, uplinks and SFP, managed and unmanaged switches, VLAN and QoS, IGMP, loops and STP, port security, industrial switches 30 questions
- Network Storage NVR recorders, surveillance hard disks, RAID and hot spare, NAS and SAN, recording modes and pre-record, retention and overwriting, disk errors, exporting footage and UPS 45 questions
- Fiber Optic Products fiber optics, single-mode and multi-mode, SFP modules, media converters, LC and SC connectors, patch cords and pigtails, fusion splicing, ODF, attenuation and link budget, OTDR 35 questions
- IP Phones IP phones and SIP, IP-PBX (Asterisk and FreePBX), phone registration, codecs and call quality, echo, voice VLAN, auto-provisioning, BLF and call transfer, SIP door phones and FXS/FXO 44 questions
- IP Speakers IP speakers, paging and voice announcements, multicast, zones, power and sound coverage, horn speakers, bell and prayer-call scheduling, text-to-speech, live announcements from the console 40 questions
- Burglar Alarm Systems burglar alarm systems, panels and keypads, zones and PIR motion detectors, door and window contacts, sirens, wired and wireless alarms, Away and Stay modes, user and duress codes, tamper, SMS and notifications 45 questions
- Bandwidth Calculation camera network bandwidth, bitrate and Mbps, 100 Mbps and gigabit links, main and sub streams, CBR and VBR, multicast, internet speed and remote viewing, 4G data usage, VoIP 32 questions
- Smart Home smart home, console and touch panels, relay modules, lighting and dimming, curtains and thermostat, scenes and home modes, remote control, prayer call and room music, Home Assistant 39 questions
- Software KDT VMS and CMS software, KL-VMS+ and licensing, plate recognition and face recognition, adding cameras and NVRs, video wall and multiple monitors, PC requirements and GPU decoding, mobile app, user permissions, API and SDK 43 questions
- Infrastructure network infrastructure, structured cabling, Cat5e, Cat6 and Cat6A, CCA and copper, outdoor cable and LSZH, racks and patch panels, earthing and SPD surge protection, UPS, cable testing and certification 40 questions
- HDD Capacity Calculation calculating camera HDD capacity, retention in days, daily usage formula, real bitrate, real disk capacity (TB), H.265 and motion-recording savings, safety margin, RAID and number of disks 34 questions
Popular questions
Answers to the questions customers and installers ask us most often.
CCTV CamerasWhich resolution should I choose: 2 MP, 4 MP or 8 MP?
Choose by the pixel density you need on the target, not by the megapixel number alone. 2 MP is 1920×1080, 4 MP is usually 2560×1440 (some models use 2688×1520) and 8 MP is 3840×2160, and with the same lens the pixels per metre grow in proportion to the horizontal pixel count. With a 90° lens, for example, a face reaches the identification density of 250 px/m at about 3.8 m with 2 MP, 5.1 m with 4 MP and 7.7 m with 8 MP. As a starting point, 2 MP is enough for a single doorway or a small room, 4 MP suits most shops, offices and yards, and 8 MP pays off in wide open areas or when you want to zoom into recordings, at the cost of a higher bitrate and a little more noise at night.
HDD Capacity CalculationHow much hard disk do I need for my cameras, for example 16 cameras for 30 days?
Add up the bitrates of all the cameras and apply the formula: 16 cameras at 4 Mbps each (typical for a 2 MP camera with H.264 at 25 fps) make 64 Mbps, which uses 64 × 86,400 ÷ 8 ÷ 1,000 = 691.2 GB per day. Over 30 days that is 691.2 × 30 = 20,736 GB, about 20.7 TB. With the free-space margin of about 10% used by the KDT website's storage calculator you need 20.736 ÷ 0.9 = 23.04 TB, for example 2 × 12 TB disks. With H.265 (about 2 Mbps per camera) the same system needs half: 10.37 TB, or 11.52 TB with the margin, so a single 12 TB disk.
Bandwidth CalculationHow do I calculate the network bandwidth my CCTV cameras need, for example for 16 cameras?
The bandwidth a link needs is about the number of cameras × the bitrate per camera × 1.3, where 1.3 is a 30% margin for live viewing and bitrate peaks, the same margin the KDT website calculator uses. For example, 16 cameras of 4 MP with H.265 at 25 fps need about 3 Mbps each: 16 × 3 = 48 Mbps, and 48 × 1.3 = 62.4 Mbps with the margin, which a 100 Mbps link can carry. The same 16 cameras with H.264 need about 6 Mbps each, so 96 Mbps, or 124.8 Mbps with the margin, which calls for a gigabit link. Do this calculation separately for every link on the path: the switch uplinks, the port and incoming bandwidth of the recorder (NVR) and, for remote viewing, the site's internet upload speed.
Network SwitchesWhich switch should I buy for 16 IP cameras, and how do I work out the number of ports, the PoE budget and the uplink?
Work out three numbers: ports, PoE budget and uplink speed. For ports, add one or two ports for the NVR and the uplink to the number of cameras and allow about 20% spare for growth; for 16 cameras a 24-port model fits. For power, assume 12 W per fixed camera (typically 6 to 16 W): 16 × 12 = 192 W at the cameras, divided by 0.85 for cable loss is about 226 W, and with 20% headroom about 271 W at the switch, so you need a PoE budget of roughly 300 W or more. Camera ports can be 100 Mbps for typical cameras, but the switch's link to the NVR should be Gigabit, and if you need VLANs or remote monitoring, choose a Lite-Managed or managed model. KDT examples are the KP-1606J3SFT (16 PoE ports, 400 W) if you do not plan to expand, and the KP-2408H4SMU (24 Gigabit PoE ports, 600 W) if you do.
Network StorageCan I use an ordinary desktop hard disk in an NVR, or does it have to be a surveillance-grade disk?
Use surveillance-grade disks, or at least NAS-class disks rated for 24/7 operation. Desktop disks are commonly specified for about 2,400 power-on hours per year (24/7 operation is 8,760 hours) and a workload of around 55 TB/year, while surveillance disks are designed for continuous operation and typically rated at 180 TB/year, with higher-end surveillance and AI models often rated at up to about 550 TB/year. Surveillance firmware is optimized for many simultaneous write streams, typically up to 64 HD cameras per disk, and keeps the stream flowing instead of retrying a weak sector for a long time, which helps prevent dropped frames; many larger models also have vibration sensors for multi-bay chassis. A desktop disk may work at first, but under 24/7 recording it usually develops gaps, errors and a shorter life.
IP PhonesMy IP phone is not working. Where do I start troubleshooting?
Work from the bottom up, one layer at a time, because each layer depends on the one below it. First check power and link: the screen is lit, the switch port shows link (and, if the phone runs on PoE, PoE is enabled on that port with budget left) and the cable is no longer than 100 meters. Then check that the phone has a valid IP address (no address, or 0.0.0.0, means DHCP failed, often because of a wrong VLAN or DHCP scope) and that its SIP account shows Registered; if not, verify the server address, extension, password and transport, and whether the PBX has banned the phone's IP. If calls ring but the audio is missing, one-way or choppy, look at NAT and firewall settings, RTP ports, codecs, jitter and packet loss. Finally, swap in a known-good phone, or move this phone to a known-good port, to learn whether the fault is in the phone or in the network.
Burglar Alarm SystemsIs a wired or a wireless burglar alarm better?
A wired system is the most robust option: the detectors have no batteries to replace, they are immune to radio interference and jamming, and with end-of-line (EOL) resistors the panel also detects a cut or shorted cable, so it is the first choice for new buildings or renovations where cable can be run in conduit. A wireless system installs quickly and without damage in finished homes and offices, and detectors are easy to move, but each detector's battery typically has to be replaced every 2 to 5 years, the radio range must be tested on site, and the system should be two-way and supervised so that a lost detector or jamming is reported. For many projects the best answer is a hybrid panel: wired detectors wherever cabling is easy and wireless ones for points that are hard to reach with cable. KDT's KB-M2 panel is hybrid, with 6 wired zones on board, expandable to 192, and support for up to 100 two-way 868 MHz wireless devices.
Smart HomeDoes the smart home keep working without internet?
Yes. Lighting, curtains, thermostats, scenarios and schedules, home modes, music, the door intercom, paging and the prayer-time announcements all run on your local network inside the console, so they carry on without internet as long as the building's own network (the switch and the router or access point) is powered. You can control everything from the wall console and from any phone or laptop on your Wi-Fi through the console's web page. Internet is needed only for features that reach outside the building: remote access with the KDT cloud app, phone notifications while the app is closed, internet radio, weather and automatic updates.
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